Borrower Insight® Login
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Borrower Insight® Key Features:
  • Secure, direct online access through an Internet connection
  • Access to real-time loan and transaction data
  • Ability to print reports in multiple formats, including HTML, PDF® and Microsoft Excel®
  • Borrower service representatives are available to assist you Monday through Friday, 8:00 a.m.-5:00 p.m., Central Time (excluding Holidays).

Borrower Insight® is an Internet portal that provides borrowers with secure, direct on-line access to detailed servicing information on their loans. The newest version of the application features a powerful real-time reporting engine that enables borrowers and their designated representatives to view, download and print up-to-the-minute loan data – including loan balances, payment histories and billing information – through a secure Internet connection.

If you have questions about Borrower Insight® or need assistance with the registration or login process, please e-mail us at or call us at 800-327-8083.

System Requirements:

In order to take full advantage of Borrower Insight®, you must adhere to the following minimum system requirements:

Borrower Insight® is developed and optimized for:
  • Microsoft Internet Explorer (6+)
  • Firefox (2+)
  • Safari (3+)
Borrower Insight® is designed to be optimally viewed at a minimum screen resolution of 1024 x 768. Horizontal scrolling may occur if viewed at a lower resolution.

To benefit from the full functionality on the web site, JavaScript must be enabled in your browser. Corporate clients should also configure their firewall and the proxy server on their network to support JavaScript. A "cookie" is a piece of data that is sent to your browser from a web server and stored by your browser on the hard drive of your computer. Your browser settings must be set to accept cookies before you can use Borrower Insight®.  Most browsers by default are set to accept cookies, but you can change your browser settings to refuse such acceptance. Borrower Insight® does not use cookies to retrieve personal information about you from your computer. Additionally, you may experience problems using Borrower Insight® if your browser has cookies disabled.
PNC, Midland Loan Services and Borrower Insight are registered marks of The PNC Financial Services Group, Inc. ("PNC").

Excel and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and other countries. PDF or the PDF logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Firefox is a registered trademark of Mozilla. Safari is a registered trademark of Apple, Inc.